Portal ASWARA’s Library - Borang Maklumbalas Kepuasan Pelanggan Perpustakaan ASWARA

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Borang Maklumbalas Kepuasan Pelanggan Perpustakaan ASWARA

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ASWARA Library Customer Satisfaction Feedback

Your feedback will help us to improve the quality of the existing service. You are welcome to use this service if you have any questions/feedback/suggestions regarding the ASWARA Library.

INFORMATION

Date(*)

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Gender(*)

Male

Female

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Age(*)

<18 years old

18-20 years old

21-30 years old

31-40 years old

> 40 years old

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CUSTOMER FEEDBACK

1. Library Service Hours

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

2. Borrowing and Returning

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

3. Library Collections

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

4. Facilities (Computer/Projection/Discussion Room) includes Internet Facilities and Multimedia Aids Materials

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

5. Communication and Information Retrieval Skills Counter

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

6. Information Retrieval/Reference Materials using OPAC and Library Portal

1 – Very Dissatisfied

2 – Dissatisfied

3 – Average

4 – Satisfied

5 – Very Satisfied

Please specify your position in the company

COMMENTS & SUGGESTION

E-mail

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CONTACT US

ASWARA's Library,
3rd Floor, Block B,
Academy of Arts, Culture and National Heritage,
454 Jalan Tun Ismail,
50480 Kuala Lumpur.

03 - 2778 6064 / 5986 / 5985

info.library[at]aswara[dot]edu[dot]my

OPERATING HOURS

Monday - Friday 9.00 am - 5.30 pm
Monday - Friday (Counter Service) 9.00 am - 5.00 pm
Saturday, Sunday & Public Holidays: CLOSED
Friday : BREAK 12.15 pm to 2.45 pm

Total Visitor : 685

Copyright Reserved @ ASWARA 2025

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